What can I do if the promotion code does not work?

To help ensure the validity of a Promo Code when placing a new order, we suggest checking the following:

Check that the Promo Code is entered in the box exactly as it was given to you
Check that the promotion date hasn’t expired
Check that only 1 promotion is applied to the order
Please note: most promotion codes will not apply to value sets, gift sets, or new products (Clean Screen SPF 30 and/or Glow Daily Vitamin C Gel Cream). The only exception to this is loyalty coupon codes generated from accumulated points.

If you've tried all of the above and are still having problems, simply email our customer care team at customerserviceUSA@renskincare.com and we will be happy to help.

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