To help ensure the validity of a Promo Code when placing a new order, we suggest checking the following:
Check that the Promo Code is entered in the box exactly as it was given to you
Check that the promotion date hasn’t expired
Check that only 1 promotion is applied to the order
Please note: When applying a discounted promotion to an order please understand that discounted offers are not able to apply towards sale merchandise, new products, subscribe & save orders, value sized products, limited-edition and holiday kits or our Clean Combos. Other exclusions may apply.
If you've tried all of the above and are still having problems, simply email our customer care team at customerserviceUSA@renskincare.com and we will be happy to help.