What can I do if I didn’t receive samples with my order?

Apologies if you didn’t receive your samples. Occasionally we will sell out of certain samples and we cannot guarantee that everything packed will match your selection on our website. Please understand that based on availability we reserve the right to substitute and/or cancel samples at any time. If you have further questions, please email our customer care team at customerserviceUSA@renskincare.com and we will try to help.