When you sign up to our newsletters, you should receive an email to confirm your subscription. Click on the verification link and you should receive a variety of emails from us. There could be several reasons why you aren’t receiving our emails:
Your email software may be marking our emails as junk mail. To avoid this from happening, please add info@renonline.net to your email address book.
Make sure you typed in the correct email address when you signed up with us. Just sign in to your account (if you can remember which email address you used) to check this.
Check that you’ve confirmed to receive our newsletters. When logged into your account, click the ‘Account information’ section and click ‘Subscribe’ under ‘Newsletters’ to make sure you are subscribed to our newsletters.
If you’re still having trouble, please email your details to our customer care team at customerserviceUSA@renskincare.com and we will be happy to help.